Shipping policy

Creepy Sweets ships through USPS using custom boxes. Your tracking will be emailed to you when your order ships. Please allow 24-48 hours for your tracking information to update. Please also anticipate any shipping delays on behalf of USPS during federal holidays. 

Creepy Sweets is not responsible for lost, stolen, damaged/broken items. If you have concerns regarding your shipment, please contact USPS to file a claim by visiting their site https://www.usps.com/help/claims.htm 

Creepy Sweets is not responsible for incorrect shipping address(es) provided. Please double check your address to ensure proper delivery when placing your order. 

Please note: Creepy Sweets does not issue replacement orders, monetary refunds nor partial monetary refunds.